GGUS:WLCG Network Throughput
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG Network Throughput SUPPORT UNIT
- Responsible Unit
- WLCG Network Throughput
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG Network Throughput Support?
For which components does WLCG Network Throughput provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to WLCG Network Throughput Support?
Tickets are usually assigned by the TPM
Are tickets typically solved in WLCG Network Throughput Support or reassigned elsewhere?
Tickets are usually solved by the Unit
Who is responsible for WLCG Network Throughput Support?
What documentation is available on WLCG Network Throughput Support?
What is the usual "Type of Issue" for the tickets of WLCG Network Throughput?
Other
Comments
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WLCG Network Throughput team.
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