Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

GGUS:WLCG Network Monitoring FAQ

From EGIWiki
Revision as of 16:03, 4 February 2014 by Psaiz (talk | contribs)
Jump to navigation Jump to search
GGUS-logo.jpg


GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR WLCG Network Monitoring SUPPORT UNIT

Responsible Unit
WLCG Network Monitoring
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the WLCG Network Monitoring Support?

The WLCG Network Monitoring will gather statistics about network performance, aggregate them and display them. At the moment, it is based on PerfSonar

For which components does WLCG Network Monitoring provide support?

Which quality of service (QoS) will you provide?

Best Effort

Who will assign tickets to WLCG Network Monitoring Support?

Tickets are usually assigned by the TPM

Are tickets typically solved in WLCG Network Monitoring Support or reassigned elsewhere?

Tickets are usually solved by the Unit

Who is responsible for WLCG Network Monitoring Support?

wlcg-monitoring@cern.ch

What documentation is available on WLCG Network Monitoring Support?

What is the usual "Type of Issue" for the tickets of WLCG Network Monitoring?

Other

Comments

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the WLCG Network Monitoring team.

Search