The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "GGUS:WLCG Google Earth Dashboard FAQ"
| Line 9: | Line 9: | ||
|documentation= | |documentation= | ||
|sortname=WLCG google earth dashboard | |sortname=WLCG google earth dashboard | ||
|type of issue= Monitoring | |||
|solved by=Tickets are usually solved by the Unit | |solved by=Tickets are usually solved by the Unit | ||
|comments= | |comments= | ||
}} | }} | ||
Latest revision as of 10:05, 11 November 2015
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG Google Earth Dashboard SUPPORT UNIT
- Responsible Unit
- WLCG Google Earth Dashboard
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG Google Earth Dashboard Support?
The support unit handles any requests related to the WLCG Google Earth dashboard, from the retrieval of information all the way to the display.
For which components does WLCG Google Earth Dashboard provide support?
WLCG Google earth (see [1] if the google earth plugin has already been installed on your browser, and [2] for the documentation)
Which quality of service (QoS) will you provide?
Best Effort support
Who will assign tickets to WLCG Google Earth Dashboard Support?
Tickets are usually assigned by the TPM
Are tickets typically solved in WLCG Google Earth Dashboard Support or reassigned elsewhere?
Tickets are usually solved by the Unit
Who is responsible for WLCG Google Earth Dashboard Support?
wlcg-monitoring@cern.ch
What documentation is available on WLCG Google Earth Dashboard Support?
What is the usual "Type of Issue" for the tickets of WLCG Google Earth Dashboard?
Monitoring
Comments
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WLCG Google Earth Dashboard team.
Search
- Please use this link to search inside the GGUS FAQ