GGUS:Vac/Vcycle FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR Vac SUPPORT UNIT

Responsible Unit
Vac
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the Vac Support?

For which components does Vac provide support?

Which quality of service (QoS) will you provide?

Who will assign tickets to Vac Support?

Are tickets typically solved in Vac Support or reassigned elsewhere?

Who is responsible for Vac Support?

What documentation is available on Vac Support?

What is the usual "Type of Issue" for the tickets of Vac?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Vac team.

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