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GGUS:USATLAS FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR USATLAS SUPPORT UNIT
- Responsible Unit
- USATLAS
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the USATLAS Support?
For which components does USATLAS provide support?
Which quality of service (QoS) will you provide?
Please see https://wiki.egi.eu/wiki/FAQ_GGUS-QoS-Levels for further information
Who will assign tickets to USATLAS Support?
Are tickets typically solved in USATLAS Support or reassigned elsewhere?
Who is responsible for USATLAS Support?
What documentation is available on USATLAS Support?
What is the usual "Type of Issue" for the tickets of USATLAS?
Other
Comments
What if I have questions which are not dealt with by this FAQ?
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