Difference between revisions of "GGUS:UNICORE-Client FAQ"
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[[Category:FAQ Former support units (GGUS)]] | |||
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{{GGUS-FAQ | {{GGUS-FAQ | ||
|Unit= UNICORE-Client | |Unit= UNICORE-Client | ||
|Interface= H | |Interface= H | ||
|purpose= Within the European Middleware Initiative user support for UNICORE components is done through GGUS support units. This support unit is taking care of UNICORE-Client. This support unit is part of third level user support (EMI). It processes incoming tickets by analysing them, finding a workaround, assigning it to the UNICORE bug tracker, or assigning it to the EMI support unit for further processing. | |purpose= Within the European Middleware Initiative user support for UNICORE components is done through GGUS support units. This support unit is taking care of UNICORE-Client. This support unit is part of third level user support (EMI). It processes incoming tickets by analysing them, finding a workaround, assigning it to the UNICORE bug tracker, or assigning it to the EMI support unit for further processing. | ||
|components=UNICORE-Client | |components=UNICORE-Client | ||
|service quality= [[FAQ_GGUS-QoS-Levels]] | |||
|responsible=EMI user support team for UNICORE | |responsible=EMI user support team for UNICORE | ||
|assigned by=It gets forwarded from the EGI Deployed Middleware Support Unit (DMSU) or the EMI Support Unit | |assigned by=It gets forwarded from the EGI Deployed Middleware Support Unit (DMSU) or the EMI Support Unit | ||
|solved by=The Responsible Unit makes sure that the ticket is analysed and solved by either finding a workaround or by assigning it the to the UNICORE bug tracker. | |solved by=The Responsible Unit makes sure that the ticket is analysed and solved by either finding a workaround or by assigning it the to the UNICORE bug tracker. | ||
|type of issue=Computing Services | |||
|documentation= | |documentation= | ||
* UNICORE documention http://www.unicore.eu/documentation/ | * UNICORE documention http://www.unicore.eu/documentation/ | ||
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== See also == | == See also == | ||
* [[GGUS:UNICORE-Server FAQ]] | * [[GGUS:UNICORE-Server FAQ]] | ||
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Latest revision as of 10:19, 22 February 2018