Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Difference between revisions of "GGUS:UNICORE-Client FAQ"

From EGIWiki
Jump to navigation Jump to search
 
(2 intermediate revisions by 2 users not shown)
Line 1: Line 1:
[[Category:FAQ Former support units (GGUS)]]
<!--
{{GGUS-FAQ
{{GGUS-FAQ
|Unit= UNICORE-Client
|Unit= UNICORE-Client
Line 4: Line 6:
|purpose= Within the European Middleware Initiative user support for UNICORE components is done through GGUS support units. This support unit is taking care of UNICORE-Client. This support unit is part of third level user support (EMI). It processes incoming tickets by analysing them, finding a workaround, assigning it to the UNICORE bug tracker, or assigning it to the EMI support unit for further processing.
|purpose= Within the European Middleware Initiative user support for UNICORE components is done through GGUS support units. This support unit is taking care of UNICORE-Client. This support unit is part of third level user support (EMI). It processes incoming tickets by analysing them, finding a workaround, assigning it to the UNICORE bug tracker, or assigning it to the EMI support unit for further processing.
|components=UNICORE-Client
|components=UNICORE-Client
|service quality= Medium
|service quality= [[FAQ_GGUS-QoS-Levels]]
|responsible=EMI user support team for UNICORE
|responsible=EMI user support team for UNICORE
|assigned by=It gets forwarded from the EGI Deployed Middleware Support Unit (DMSU) or the EMI Support Unit
|assigned by=It gets forwarded from the EGI Deployed Middleware Support Unit (DMSU) or the EMI Support Unit
|solved by=The Responsible Unit makes sure that the ticket is analysed and solved by either finding a workaround or by assigning it the to the UNICORE bug tracker.
|solved by=The Responsible Unit makes sure that the ticket is analysed and solved by either finding a workaround or by assigning it the to the UNICORE bug tracker.
|type of issue=Computing Services
|documentation=
|documentation=
* UNICORE documention http://www.unicore.eu/documentation/
* UNICORE documention http://www.unicore.eu/documentation/
Line 15: Line 18:
== See also ==  
== See also ==  
* [[GGUS:UNICORE-Server FAQ]]
* [[GGUS:UNICORE-Server FAQ]]
-->

Latest revision as of 10:19, 22 February 2018