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GGUS:UMD/CMD Quality Assurance FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EGI UMD Quality Assurance SUPPORT UNIT
- Responsible Unit
- EGI UMD Quality Assurance
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EGI UMD Quality Assurance Support?
For which components does EGI UMD Quality Assurance provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to EGI UMD Quality Assurance Support?
Are tickets typically solved in EGI UMD Quality Assurance Support or reassigned elsewhere?
Who is responsible for EGI UMD Quality Assurance Support?
What documentation is available on EGI UMD Quality Assurance Support?
What is the usual "Type of Issue" for the tickets of EGI UMD Quality Assurance?
Other
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What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EGI UMD Quality Assurance team.
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