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GGUS:Ticket monitoring

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Revision as of 15:03, 7 February 2013 by Ggrein (talk | contribs)
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GGUS wiki / GGUS Documentation

GGUS ticket monitoring

This page is in draft version!

Ticket Monitoring Dashboard

For easier triage of critical tickets a dashboard was implemented. This dashboard is linked from the "GGUS tools/reports" section with label "Monitor" on GGUS Home.

Operations Tickets

Operations tickets are submitted via the operations portal. They have ticket type OPS. Monitoring of OPS tickets is done by the COD team.

Middleware Tickets

Other Tickets

The monitoring process is documented in File:Other Tickets.pdf