Difference between revisions of "GGUS:StoRM FAQ"
Jump to navigation
Jump to search
(https://gus.fzk.de/pages/ggus-docs/PDF/27600_FAQ_for_storm.pdf) |
(No difference)
|
Revision as of 16:42, 23 March 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR StoRM SUPPORT UNIT
- Responsible Unit
- StoRM
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the StoRM Support?
Provide answers and help people to solve problems related with the StoRM service.
For which components does StoRM provide support?
StoRM (STOrage Resource Manager)
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to StoRM Support?
unknown
Are tickets typically solved in StoRM Support or reassigned elsewhere?
unknown
Who is responsible for StoRM Support?
The StoRM support team, formed by StoRM developers and expert site admin.
What documentation is available on StoRM Support?
The documentation present at StoRM site: http://storm.forge.cnaf.infn.it/
What is the usual "Type of Issue" for the tickets of StoRM?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the StoRM team.
Search
- Please use this link to search inside the GGUS FAQ