GGUS:Software and Data Distribution (CVMFS) FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR EGI CVMFS Service SUPPORT UNIT

Responsible Unit
EGI CVMFS Service
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the EGI CVMFS Service Support?

For which components does EGI CVMFS Service provide support?

Which quality of service (QoS) will you provide?

Who will assign tickets to EGI CVMFS Service Support?

Are tickets typically solved in EGI CVMFS Service Support or reassigned elsewhere?

Who is responsible for EGI CVMFS Service Support?

What documentation is available on EGI CVMFS Service Support?

What is the usual "Type of Issue" for the tickets of EGI CVMFS Service?

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the EGI CVMFS Service team.

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