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GGUS:Software Provisioning
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Software Provisioning Support SUPPORT UNIT
- Responsible Unit
- Software Provisioning Support
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Software Provisioning Support Support?
This unit is responsible to handle any issues about EGI Software Provisioning process.
For which components does Software Provisioning Support provide support?
None
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to Software Provisioning Support Support?
TPM
Are tickets typically solved in Software Provisioning Support Support or reassigned elsewhere?
Most tickets are handled internally or in co-operation with DMSU
Who is responsible for Software Provisioning Support Support?
EGI SA2
What documentation is available on Software Provisioning Support Support?
https://wiki.egi.eu/wiki/EGI_Software_Provisioning
What is the usual "Type of Issue" for the tickets of Software Provisioning Support?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Software Provisioning Support team.
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