The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
GGUS:Security Monitoring FAQ
Jump to navigation
Jump to search
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EGI Security Monitoring SUPPORT UNIT
- Responsible Unit
- EGI Security Monitoring
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EGI Security Monitoring Support?
For which components does EGI Security Monitoring provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to EGI Security Monitoring Support?
Are tickets typically solved in EGI Security Monitoring Support or reassigned elsewhere?
Who is responsible for EGI Security Monitoring Support?
What documentation is available on EGI Security Monitoring Support?
What is the usual "Type of Issue" for the tickets of EGI Security Monitoring?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EGI Security Monitoring team.
Search
- Please use this link to search inside the GGUS FAQ