The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "GGUS:Savannah Bridge FAQ"
Jump to navigation
Jump to search
| (One intermediate revision by the same user not shown) | |||
| Line 1: | Line 1: | ||
{{GGUS-Interfaces | Interface decommissioned 2014-05-26 | ||
<!--{{GGUS-Interfaces | |||
|Unit=Savannah | |Unit=Savannah | ||
|Updated=2012-12-06 | |Updated=2012-12-06 | ||
| Line 10: | Line 11: | ||
* After creating a ticket in GGUS the GGUS ticket URL is propagated back to Savannah and the Savannah status is set to "In GGUS - on hold". It is agreed that starting from this point only the GGUS ticket should be updated. The Savannah ticket should be locked. (GGUS is also setting the "Discussion Lock" flag, but this does not prevent ticket updates in Savannah). | * After creating a ticket in GGUS the GGUS ticket URL is propagated back to Savannah and the Savannah status is set to "In GGUS - on hold". It is agreed that starting from this point only the GGUS ticket should be updated. The Savannah ticket should be locked. (GGUS is also setting the "Discussion Lock" flag, but this does not prevent ticket updates in Savannah). | ||
* In case the GGUS ticket is set to status "solved" or "unsolved" the related Savannah ticket status is set to "Done". The solution text is copied from GGUS to Savannah.<br> | * In case the GGUS ticket is set to status "solved" or "unsolved" the related Savannah ticket status is set to "Done". The solution text is copied from GGUS to Savannah.<br> | ||
|field-mapping modify from GGUS to Unit={{{!}}border="1" | |||
! GGUS system {{!!}} Savannah | |||
{{!}}- | |||
{{!}}n.a. {{!!}} Discussion Lock | |||
{{!}}- | |||
{{!}}n.a. {{!!}} GGUS ticket URL | |||
{{!}}- | |||
{{!}}Status | |||
* solved | |||
* unsolved | |||
{{!!}} Status | |||
* Done | |||
* Done | |||
{{!}}- | |||
{{!}}Solution {{!!}} Comments | |||
{{!}}} | |||
|transfer-to-ggus=For transferring a ticket from Savannah to GGUS several prerequisites have to be met. | |transfer-to-ggus=For transferring a ticket from Savannah to GGUS several prerequisites have to be met. | ||
| Line 56: | Line 74: | ||
|Comments=n.a. | |Comments=n.a. | ||
}} | }} | ||
--> | |||
<!-- not used |more= --> | <!-- not used |more= --> | ||
Latest revision as of 09:53, 26 May 2014
Interface decommissioned 2014-05-26