GGUS:SNOW Interface FAQ
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Mapping table for GGUS support units, SNOW FE's, SNOW SE's and SNOW Assignment Groups
GGUS support unit | SNOW Functional Element | SNOW Service Element | SNOW Assignment Group |
---|---|---|---|
Data Management Clients Development | Data Management Clients Development | GRID Development Service | Data Management Clients Development 3rd Line Support |
DPM Development | DPM Development | GRID Development Service | DPM Development 3rd Line Support |
ELOG Operations | ELOG Operations | GRID Infrastructure Monitoring Service | ELOG Operations 3rd Line Support |
FTS Development | FTS Development | GRID Development Service | FTS Development 3rd Line Support |
Grid Monitoring | Grid Monitoring | GRID Infrastructure Monitoring Service | Grid Monitoring 3rd Line Support |
Information System Development | Information System Development | GRID Development Service | Information System Development 3rd Line Support |
LFC Development | LFC Development | GRID Development Service | LFC Development 3rd Line Support |
REBUS | REBUS | WLCG Resource Monitoring Service | REBUS 3rd Line Support |
ROC_CERN (user tickets) | CERN GRID 2nd Line Support | Tier-0 Support Service | CERN GRID 2nd Line Support 2nd Line Support |
ROC_CERN (team and alarm tickets) | CERN GRID 2nd Line Support | Tier-0 Support Service | CERN GRID 2nd Line Support 3rd Line Support |