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Difference between revisions of "GGUS:SNOW Interface FAQ"
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| Line 32: | Line 32: | ||
| GRID Development Service | | GRID Development Service | ||
| FTS Development 3rd Line Support | | FTS Development 3rd Line Support | ||
|- | |||
| Grid Monitoring | |||
| Grid Monitoring | |||
| GRID Infrastructure Monitoring Service | |||
| Grid Monitoring 3rd Line Support | |||
|- | |- | ||
| Information System Development | | Information System Development | ||
Revision as of 08:55, 14 August 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
Mapping table for GGUS support units, SNOW FE's, SNOW SE's and SNOW Assignment Groups
| GGUS support unit | SNOW Functional Element | SNOW Service Element | SNOW Assignment Group |
|---|---|---|---|
| Data Management Clients Development | Data Management Clients Development | GRID Development Service | Data Management Clients Development 3rd Line Support |
| DPM Development | DPM Development | GRID Development Service | DPM Development 3rd Line Support |
| ELOG Operations | ELOG Operations | GRID Infrastructure Monitoring Service | ELOG Operations 3rd Line Support |
| FTS Development | FTS Development | GRID Development Service | FTS Development 3rd Line Support |
| Grid Monitoring | Grid Monitoring | GRID Infrastructure Monitoring Service | Grid Monitoring 3rd Line Support |
| Information System Development | Information System Development | GRID Development Service | Information System Development 3rd Line Support |
| LFC Development | LFC Development | GRID Development Service | LFC Development 3rd Line Support |
| REBUS | REBUS | WLCG Resource Monitoring Service | REBUS 3rd Line Support |
| ROC_CERN (user tickets) | CERN GRID 2nd Line Support | Tier-0 Support Service | CERN GRID 2nd Line Support 2nd Line Support |
| ROC_CERN (team and alarm tickets) | CERN GRID 2nd Line Support | Tier-0 Support Service | CERN GRID 2nd Line Support 3rd Line Support |