GGUS:SAGA-FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR SAGA SUPPORT UNIT
- Responsible Unit
- SAGA
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the SAGA Support?
To deal with operational and deployment issues with the SAGA C++ library and the SAGA python modules.
For which components does SAGA provide support?
For the SAGA C++ library and the SAGA python modules.
Which quality of service (QoS) will you provide?
Who will assign tickets to SAGA Support?
TPM or others, no special permissions.
Are tickets typically solved in SAGA Support or reassigned elsewhere?
Operational and deployment issues are solved in this SU.
Who is responsible for SAGA Support?
The developer team of the SAGA project, based at LSU and Rutgers University (see http://saga-project.org/)
What documentation is available on SAGA Support?
Development guides, User guides and other documentation is available at https://www.saga-project.org/ .
What is the usual "Type of Issue" for the tickets of SAGA?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the SAGA team.
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