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Difference between revisions of "GGUS:SAGA-FAQ"
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Revision as of 13:55, 25 May 2011
Not active yet
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR SAGA SUPPORT UNIT
- Responsible Unit
- SAGA
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the SAGA Support?
What is the purpose of the UNIT?
For which components does SAGA provide support?
For which components do you provide support?
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to SAGA Support?
Who will assign tickets to UNIT?
Are tickets typically solved in SAGA Support or reassigned elsewhere?
Are tickets typically solved in UNIT or reassigned elsewhere?
Who is responsible for SAGA Support?
Who is responsible for UNIT?
What documentation is available on SAGA Support?
What documentation is available on UNIT?
What is the usual "Type of Issue" for the tickets of SAGA?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
What if I have questions which are not dealt with by this FAQ?
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- Please use this link to search inside the GGUS FAQ