GGUS:ROCCI FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR rOCCI SUPPORT UNIT

Responsible Unit
rOCCI
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the rOCCI Support?

add a meaningful description here

For which components does rOCCI provide support?

Which quality of service (QoS) will you provide?

FAQ_GGUS-QoS-Levels

Who will assign tickets to rOCCI Support?

Are tickets typically solved in rOCCI Support or reassigned elsewhere?

Who is responsible for rOCCI Support?

What documentation is available on rOCCI Support?

What is the usual "Type of Issue" for the tickets of rOCCI?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the rOCCI team.

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