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GGUS:ROCCI FAQ
Revision as of 17:19, 24 March 2014 by Ggrein (talk | contribs) (Created page with "{{GGUS-FAQ |Unit= rOCCI |Interface= H |purpose=add a meaningful description here |responsible= |service quality= FAQ_GGUS-QoS-Levels |solved by= |components= |assigned by= ...")
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR rOCCI SUPPORT UNIT
- Responsible Unit
- rOCCI
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the rOCCI Support?
add a meaningful description here
For which components does rOCCI provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to rOCCI Support?
Are tickets typically solved in rOCCI Support or reassigned elsewhere?
Who is responsible for rOCCI Support?
What documentation is available on rOCCI Support?
What is the usual "Type of Issue" for the tickets of rOCCI?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the rOCCI team.
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