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Difference between revisions of "GGUS:ROCCI FAQ"

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'''rOCCI'''
<!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1636 -->
[[Category:FAQ Former support units (GGUS)]]
<!--
{{GGUS-FAQ
{{GGUS-FAQ
|Unit= rOCCI
|Unit= rOCCI
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|service quality= Medium ([[FAQ_GGUS-QoS-Levels]])
|service quality= Medium ([[FAQ_GGUS-QoS-Levels]])
|solved by= Unless the root of a problem is tracked elsewhere, tickets will be typically solved within the rOCCI SU.
|solved by= Unless the root of a problem is tracked elsewhere, tickets will be typically solved within the rOCCI SU.
|components= The rOCCI SU provides support for the following subsystems: <code>rOCCI-server</code>, <code>rOCCI-core</code>, <code>rOCCI-api</code>, <code>rOCCI-cli</code>, <code>jocci-core</code>, <code>jocci-api</code>, <code>vm-catcher</code>, <code>oneacct-export</code>, <code>perun-slave-opennebula</code>, <code>nifty</code>, <code>itchy</code>, <code>comfy</code>, and <code>nagios-promoo</code>.
|components= The rOCCI SU provides support for the following subsystems: <code>rOCCI-server</code>, <code>rOCCI-core</code>, <code>rOCCI-api</code>, <code>rOCCI-cli</code>, <code>jocci-core</code>, <code>jocci-api</code>, <code>oneacct-export</code>, <code>keystorm</code>, <code>cloudkeeper(-one)</code>, and <code>nagios-promoo</code>.
|assigned by= A ticket is usually assigned to the rOCCI Support Unit by EGI 2nd level user support or directly by informed users or site admins. Tickets may also be re-assigned by other Support Units in case a cause for a perceived trouble is tracked down to a product relevant to rOCCI SU.
|assigned by= A ticket is usually assigned to the rOCCI Support Unit by EGI 2nd level user support or directly by informed users or site admins. Tickets may also be re-assigned by other Support Units in case a cause for a perceived trouble is tracked down to a product relevant to rOCCI SU.
|documentation= The rOCCI SU consists of rOCCI, jOCCI and ONe Integration developers with first-hand experience of the products. No specific support documentation is available, however it is recommended that supporters consult general product documentation to help them distinguish between bugs and erroneous usage: [https://github.com/EGI-FCTF/rOCCI-server/wiki], [https://github.com/EGI-FCTF/jOCCI-api/wiki]
|documentation= The rOCCI SU consists of rOCCI, jOCCI and ONe Integration developers with first-hand experience of the products. No specific support documentation is available, however it is recommended that supporters consult general product documentation to help them distinguish between bugs and erroneous usage: [https://github.com/the-rocci-project/rOCCI-server], [https://github.com/EGI-FCTF/jOCCI-api/wiki]
|sortname=rocci
|sortname=rocci
}}
}}
-->

Latest revision as of 14:46, 19 February 2019

rOCCI