Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

GGUS:RESOURCE ALLOCATION FAQ

From EGIWiki
Revision as of 08:22, 3 April 2014 by Ggrein (talk | contribs)
Jump to navigation Jump to search
GGUS-logo.jpg


GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR RESOURCE ALLOCATION SUPPORT UNIT

Responsible Unit
RESOURCE ALLOCATION
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the RESOURCE ALLOCATION Support?

For which components does RESOURCE ALLOCATION provide support?

Which quality of service (QoS) will you provide?

(FAQ_GGUS-QoS-Levels)

Who will assign tickets to RESOURCE ALLOCATION Support?

Are tickets typically solved in RESOURCE ALLOCATION Support or reassigned elsewhere?

Who is responsible for RESOURCE ALLOCATION Support?

What documentation is available on RESOURCE ALLOCATION Support?

What is the usual "Type of Issue" for the tickets of RESOURCE ALLOCATION?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the RESOURCE ALLOCATION team.

Search