https://wiki.egi.eu/w/index.php?title=GGUS:OpenRDM_FAQ&feed=atom&action=historyGGUS:OpenRDM FAQ - Revision history2024-03-28T19:32:49ZRevision history for this page on the wikiMediaWiki 1.37.1https://wiki.egi.eu/w/index.php?title=GGUS:OpenRDM_FAQ&diff=113061&oldid=prevGgrein: Created page with "{{GGUS-FAQ |Unit= openRDM.eu |Interface= H |Updated= 2021-06-21 |purpose=The purpose of the openRDM.eu support unit in GGUS is to handle problems associated with openRDM.eu se..."2021-06-21T06:17:48Z<p>Created page with "{{GGUS-FAQ |Unit= openRDM.eu |Interface= H |Updated= 2021-06-21 |purpose=The purpose of the openRDM.eu support unit in GGUS is to handle problems associated with openRDM.eu se..."</p>
<p><b>New page</b></p><div>{{GGUS-FAQ<br />
|Unit= openRDM.eu<br />
|Interface= H<br />
|Updated= 2021-06-21<br />
|purpose=The purpose of the openRDM.eu support unit in GGUS is to handle problems associated with openRDM.eu service operations activity, e.g. handling user requests.<br />
|documentation=Documentation for openRDM.eu support is available at www.openbis.ch. A wiki page is in progress.<br />
|components=openRDM.eu support unit will provide support for the openRDM.eu service.<br />
|service quality=Medium<br />
|responsible=Responsible for openRDM.eu SU are members of the ETH Zurich, SIS team and can be reached through openrdm.eu@id.ethz.ch.<br />
|assigned by=All GGUS tickets assigned to openRDM.eu SU either by TPM or directly by the users are handled through GGUS system.<br />
|solved by=openRDM.eu supporters both resolve the matter and solve the ticket or they assign the ticket to another support unit.<br />
}}</div>Ggrein