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Difference between revisions of "GGUS:OSG Interface FAQ"
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'''OSG''' | |||
Interface decommissioned. | |||
<!-- | |||
{{GGUS-Interfaces | {{GGUS-Interfaces | ||
|Unit=OSG | |Unit=OSG | ||
|link=https://ticket.grid.iu.edu/goc/navigator | |link=https://ticket.grid.iu.edu/goc/navigator | ||
|tech-name-of-tool=Footprints | |tech-name-of-tool=Footprints | ||
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The OSG help desk system fetches the data from GGUS via SOAP operation TicketGet using the given GGUS ID and updates the related OSG ticket. | The OSG help desk system fetches the data from GGUS via SOAP operation TicketGet using the given GGUS ID and updates the related OSG ticket. | ||
* GGUS ID not known in OSG: | * GGUS ID not known in OSG: | ||
The OSG help desk system fetches the data from GGUS via SOAP operation TicketGet using the given GGUS ID and creates a new ticket in OSG help desk system. The OSG ID is returned to GGUS system via SOAP operation TicketModify. | The OSG help desk system fetches the data from GGUS via SOAP operation TicketGet using the given GGUS ID and creates a new ticket in OSG help desk system. The OSG ID is returned to GGUS system via SOAP operation TicketModify.<br> | ||
'''Email error handling'''<br> | |||
In case the GGUS ticket notification mails lead to an error notification by TX this error notification is forwarded to goc-alert<theadd>googlegroups.com which is the GOC TX alert processing system . | |||
|field-mapping create from GGUS to Unit={{{!}}border="1" | |field-mapping create from GGUS to Unit={{{!}}border="1" | ||
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|Comments=Additional information about the interface is available at http://docs.google.com/Doc?docid=0AQGl_1gJKDWDZGY5ZnR6anZfMjFmMmpzZmc1cA&hl=en#GOC_GGUS_TX_822028488136958_82 | |Comments=Additional information about the interface is available at http://docs.google.com/Doc?docid=0AQGl_1gJKDWDZGY5ZnR6anZfMjFmMmpzZmc1cA&hl=en#GOC_GGUS_TX_822028488136958_82 | ||
}} | }} | ||
--> | |||
<!-- not used |more= --> | <!-- not used |more= --> | ||
Latest revision as of 11:03, 31 October 2018
OSG Interface decommissioned.