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Difference between revisions of "GGUS:OSG(Prod) FAQ"
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|purpose= Open Science Grid (OSG) | |purpose= Open Science Grid (OSG) | ||
|sortname=Osg prod | |sortname=Osg prod | ||
|responsible= | |responsible=OSG Operations Center (goc@opensciencegrid.org) | ||
|documentation= | |documentation=Notifications Available at http://osggoc.blogspot.com/, General Documentations is available at https://twiki.grid.iu.edu/bin/view/Operations/WebHome | ||
|components=All Open Science Grid (OSG) Resources and Serviecs | |||
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|assigned by=Who will assign tickets to UNIT? | |assigned by=Who will assign tickets to UNIT? | ||
|solved by=Are tickets typically solved in UNIT or reassigned elsewhere? | |solved by=Are tickets typically solved in UNIT or reassigned elsewhere? | ||
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Revision as of 15:17, 29 March 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR OSG(Prod) SUPPORT UNIT
- Responsible Unit
- OSG(Prod)
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the OSG(Prod) Support?
Open Science Grid (OSG)
For which components does OSG(Prod) provide support?
All Open Science Grid (OSG) Resources and Serviecs
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to OSG(Prod) Support?
unknown
Are tickets typically solved in OSG(Prod) Support or reassigned elsewhere?
unknown
Who is responsible for OSG(Prod) Support?
OSG Operations Center (goc@opensciencegrid.org)
What documentation is available on OSG(Prod) Support?
Notifications Available at http://osggoc.blogspot.com/, General Documentations is available at https://twiki.grid.iu.edu/bin/view/Operations/WebHome
What is the usual "Type of Issue" for the tickets of OSG(Prod)?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the OSG(Prod) team.
Search
- Please use this link to search inside the GGUS FAQ