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GGUS:NGI ZA FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR NGI_ZA SUPPORT UNIT

Responsible Unit
NGI_ZA
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the NGI_ZA Support?

to describe the national grid initiative in South Africa

For which components does NGI_ZA provide support?

Which quality of service (QoS) will you provide?

unknown

Who will assign tickets to NGI_ZA Support?

Are tickets typically solved in NGI_ZA Support or reassigned elsewhere?

Who is responsible for NGI_ZA Support?

What documentation is available on NGI_ZA Support?

unknown

What is the usual "Type of Issue" for the tickets of NGI_ZA?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the NGI_ZA team.

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