Difference between revisions of "GGUS:NGI ZA FAQ"
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|purpose= | |purpose= to describe the national grid initiative in South Africa | ||
|sortname=Ngi ZL | |sortname=Ngi ZL | ||
|components= | |components= |
Revision as of 09:32, 27 September 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR NGI_ZA SUPPORT UNIT
- Responsible Unit
- NGI_ZA
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the NGI_ZA Support?
to describe the national grid initiative in South Africa
For which components does NGI_ZA provide support?
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to NGI_ZA Support?
Are tickets typically solved in NGI_ZA Support or reassigned elsewhere?
Who is responsible for NGI_ZA Support?
What documentation is available on NGI_ZA Support?
unknown
What is the usual "Type of Issue" for the tickets of NGI_ZA?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the NGI_ZA team.
Search
- Please use this link to search inside the GGUS FAQ