|
|
| Line 1: |
Line 1: |
| [[Category:FAQ support units (GGUS)]]
| | '''NGI_ZA''' |
| {{GGUS-FAQ
| | == See == |
| |Unit= NGI_ZA
| | * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=107457 |
| |Interface= H
| | |
| |Updated= last updated 2013-MM-DD
| | [[Category:FAQ Former support units (GGUS)]] |
| |purpose= NGI_ZA provides support to South African sites registered in the Africa-Arabia Regional Operations Centre. It provides monitoring of these sites and assists with operational issues. It provides site administrator training and limited user support
| |
| What is the purpose of the UNIT?
| |
| |components= NGI_ZA provides support for gLite components of the EMI and UMD middleware stack.
| |
| |assigned by= TPM (or any SU) can assign general requests for support from users using the NGI_ZA resources. There are no special permissions required for this SU
| |
| |solved by= Tickets can be solved by the support unit, the sites themselves or can be solved by other Support Units, if the issue has been escalated.
| |
| |responsible= Meraka Institute, C.S.I.R.
| |
| |documentation= https://ops.sagrid.ac.za/trac - available to SAGrid Site Admins.
| |
| |more= Contact SAGrid Coordinator : Bruce Becker - bbecker@csir.co.za
| |
| |sortname= NGI_ZA
| |
| }}
| |
The wiki is deprecated and due to be decommissioned by the end of September 2022.