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GGUS:NGI UK FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR NGI UK SUPPORT UNIT
- Responsible Unit
- NGI UK
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the NGI UK Support?
What is the purpose of the UNIT?
For which components does NGI UK provide support?
For which components do you provide support?
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to NGI UK Support?
Who will assign tickets to UNIT?
Are tickets typically solved in NGI UK Support or reassigned elsewhere?
Are tickets typically solved in UNIT or reassigned elsewhere?
Who is responsible for NGI UK Support?
Who is responsible for UNIT?
What documentation is available on NGI UK Support?
What documentation is available on UNIT?
What is the usual "Type of Issue" for the tickets of NGI UK?
Other
Comments
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What if I have questions which are not dealt with by this FAQ?
What if I have questions which are not dealt with by this FAQ?
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