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GGUS:NGI MD FAQ
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR NGI_MD SUPPORT UNIT
- Responsible Unit
- NGI_MD
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the NGI_MD Support?
NGI_MD support team purpose is to deal with all kinds of issues related to operations of grid sites in Moldova. User’s tickets related to site operations in Moldova should be addressed to the NGI_MD support team.
For which components does NGI_MD provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to NGI_MD Support?
unknown
Are tickets typically solved in NGI_MD Support or reassigned elsewhere?
unknown
Who is responsible for NGI_MD Support?
unknown
What documentation is available on NGI_MD Support?
All documentation available on the official site of the NGI_MD at: http://www.grid.md/
What is the usual "Type of Issue" for the tickets of NGI_MD?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the NGI_MD team.
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