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GGUS:NGI MARGI FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR NGI_MARGI SUPPORT UNIT

Responsible Unit
NGI_MARGI
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the NGI_MARGI Support?

The aim of NGI_MARGI support unit is to deal with all kind of issues related to operations of grid sites in Macedonia. The operational tickets raised with the use of tools like Operations Dashboard as well as users' tickets related to site operations in Macedonia should be addressed to NGI_MARGI support unit.

For which components does NGI_MARGI provide support?

unknown

Which quality of service (QoS) will you provide?

unknown

Who will assign tickets to NGI_MARGI Support?

unknown

Are tickets typically solved in NGI_MARGI Support or reassigned elsewhere?

unknown

Who is responsible for NGI_MARGI Support?

unknown

What documentation is available on NGI_MARGI Support?

All information is available at http://www.margi.ukim.mk/

What is the usual "Type of Issue" for the tickets of NGI_MARGI?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the NGI_MARGI team.

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