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Difference between revisions of "GGUS:NGI IE FAQ"
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(https://gus.fzk.de/pages/ggus-docs/PDF/5090_FAQ_for_NGI_IE.pdf) |
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'''NGI_IE''' | |||
== See == | |||
* now: [[GGUS:NGI_IE FAQ]] | |||
<!-- * decommission: https://rt.egi.eu/rt/Ticket/Display.html?id=5483 --> | |||
[[Category:FAQ Former support units (GGUS)]] | |||
<!-- | |||
{{GGUS-FAQ | {{GGUS-FAQ | ||
|Unit= | |Unit= NGI_IE | ||
|Interface= H | |Interface= H | ||
|Updated= 2011- | |Updated= 2011-04-05 | ||
|purpose= NGI_IE Support provides operational support (operation, user, site) for all sites maintained by the Grid-Ireland Operations Centre. | |purpose= NGI_IE Support provides operational support (operation, user, site) for all sites maintained by the Grid-Ireland Operations Centre. | ||
|assigned by=The operational tickets raised with tools like Operations Dashboard as well as users' tickets related to Irish sites should be addressed to NGI_IE support unit. | |||
|solved by=Tickets are typically solved by the NGI_IE support unit which is the Grid-Ireland Operations Centre team at Trinity College Dublin. | |||
|components=NGI_IE Support provides support for site service (CE, SE, UI, APEL) and central services (WMS, VOMS, CA) in the Irish NGI. | |||
|responsible=The Grid-Ireland Operations Centre at Trinity College Dublin. The grid operations team has been in place since 2003. | |responsible=The Grid-Ireland Operations Centre at Trinity College Dublin. The grid operations team has been in place since 2003. | ||
|documentation= The Operations team has a public facing web-site for user support. Operational documentation is maintained on a private wiki. | |documentation= The Operations team has a public facing web-site for user support. Operational documentation is maintained on a private wiki. | ||
|sortname=Ngi | |sortname=Ngi IE | ||
}} | }} | ||
--> | --> | ||