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Difference between revisions of "GGUS:NGI GRNET Interface FAQ"

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(Created page with '{{GGUS-Interfaces |Unit=NGI_GRNET |Updated=2011-10-05 |link=https://rt.hellasgrid.gr |tech-name-of-tool=RT |tech-prog-lang=Pearl |tech-redundancy=No |tech-docu-link=http://wiki.h…')
 
 
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DECOMMISSONED
<!--
{{GGUS-Interfaces
{{GGUS-Interfaces
|Unit=NGI_GRNET
|Unit=NGI_GRNET
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* add_attachment for adding an attachment file to an existing ticket and
* add_attachment for adding an attachment file to an existing ticket and
* edit_ticket for updating an existing ticket in NGI_GRNET ticketing system.
* edit_ticket for updating an existing ticket in NGI_GRNET ticketing system.
|field-mapping create from GGUS to Unit={{{!}}border="1"
!      GGUS system {{!!}} NGI_GRNET ticketing system
{{!}}-
{{!}}Attachment Data {{!!}} atch_ata
{{!}}-
{{!}}Attachment Name {{!!}} atch_name
{{!}}-
{{!}}Description {{!!}} content
{{!}}-
{{!}}Subject         {{!!}} subject
{{!}}-
{{!}}E-Mail    {{!!}} requestor
{{!}}-
{{!}}Notified Site    {{!!}} affected_site
{{!}}-
{{!}}Priority         {{!!}} priority
{{!}}-
{{!}}Request-ID {{!!}} ggus_id
{{!}}-
{{!}}Last Login (hidden){{!!}} s-gensym5
{{!}}-
{{!}}Target ID (hidden) {{!!}} s-gensym3
{{!}}}
|field-mapping modify from GGUS to Unit={{{!}}border="1"
!      GGUS system {{!!}} NGI_GRNET ticketing system
{{!}}-
{{!}}Attachment Data {{!!}} atch_ata
{{!}}-
{{!}}Attachment Name {{!!}} atch_name
{{!}}-
{{!}}Detailed Solution {{!!}} content
{{!}}-
{{!}}Last Modifier    {{!!}} requestor
{{!}}-
{{!}}Last Login (hidden){{!!}} s-gensym5
{{!}}-
{{!}}Priority         {{!!}} priority
{{!}}-
{{!}}Public Diary {{!!}} content
{{!}}-
{{!}}Internal Diary {{!!}} content
{{!}}-
{{!}}Request-ID {{!!}} ggus_id
{{!}}-
{{!}}Status         {{!!}} status
{{!}}}
|transfer-to-ggus=For transferring data from the NGI_GRNET ticketing system to GGUS the NGI_GRNET ticketing system uses the web services provided by GGUS. Available operations are:
|transfer-to-ggus=For transferring data from the NGI_GRNET ticketing system to GGUS the NGI_GRNET ticketing system uses the web services provided by GGUS. Available operations are:
* OpCreate for creating a new ticket in GGUS system,
* OpCreate for creating a new ticket in GGUS system,
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* TicketGet for reading values of an existing ticket and
* TicketGet for reading values of an existing ticket and
* AddAttachment for adding attachment files to an existing GGUS ticket.
* AddAttachment for adding attachment files to an existing GGUS ticket.
|field-mapping={{{!}}border="1"
|field-mapping create from Unit to GGUS={{{!}}border="1"
!      GGUS system {{!!}} NGI_GRNET ticketing system
!      GGUS system {{!!}} NGI_GRNET ticketing system
{{!}}-
{{!}}-
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{{!}}-
{{!}}-
{{!}}Description {{!!}} content
{{!}}Description {{!!}} content
{{!}}-
{{!}}E-Mail    {{!!}} requestor
{{!}}-
{{!}}Internal Diary {{!!}} content
{{!}}-
{{!}}Last Login (hidden){{!!}} s-gensym5
{{!}}-
{{!}}Priority         {{!!}} priority
{{!}}-
{{!}}Public Diary {{!!}} content
{{!}}-
{{!}}Request-ID {{!!}} ggus_id
{{!}}-
{{!}}Status         {{!!}} status
{{!}}-
{{!}}Target ID (hidden) {{!!}} s-gensym3
{{!}}}
|field-mapping modify from Unit to GGUS={{{!}}border="1"
!      GGUS system {{!!}} NGI_GRNET ticketing system
{{!}}-
{{!}}Attachment Data {{!!}} atch_ata
{{!}}-
{{!}}Attachment Name {{!!}} atch_name
{{!}}-
{{!}}-
{{!}}-
{{!}}Detailed Solution {{!!}} content
{{!}}Detailed Solution {{!!}} content
{{!}}-
{{!}}E-Mail    {{!!}} requestor
{{!}}-
{{!}}-
{{!}}Internal Diary {{!!}} content
{{!}}Internal Diary {{!!}} content
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{{!}}Target ID (hidden) {{!!}} s-gensym3
{{!}}Target ID (hidden) {{!!}} s-gensym3
{{!}}}
{{!}}}
|attachments=Attachments are synchronized between GGUS and NGI_GRNET ticketing system using web service operations. The available operation is:
|attachments=Attachments are synchronized between GGUS and NGI_GRNET ticketing system using web service operations. The available operation is:
* AddAttachment
* AddAttachment
|Comments=For using the web services provided by the Greek RT system the IP address of the host using these web services needs to be registered.
|Comments=For using the web services provided by the Greek RT system the IP address of the host using these web services needs to be registered.
}}
}}
-->
<!-- not used |more= -->
<!-- not used |more= -->

Latest revision as of 13:36, 28 March 2019

DECOMMISSONED

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