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GGUS:NGI AT FAQ - Revision history
2024-03-29T15:41:58Z
Revision history for this page on the wiki
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imported>Ggrein at 14:32, 18 January 2013
2013-01-18T14:32:31Z
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<td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:32, 18 January 2013</td>
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imported>Ggrein
https://wiki.egi.eu/w/index.php?title=GGUS:NGI_AT_FAQ&diff=49720&oldid=prev
Ggrein at 14:32, 18 January 2013
2013-01-18T14:32:31Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:32, 18 January 2013</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1">Line 1:</td>
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<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">{{GGUS-FAQ</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">'''</ins>NGI_AT<ins style="font-weight: bold; text-decoration: none;">'''</ins></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|Unit= </del>NGI_AT</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>== <ins style="font-weight: bold; text-decoration: none;">See </ins>==</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|Interface= H</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* now</ins>: [<ins style="font-weight: bold; text-decoration: none;">[GGUS</ins>:<ins style="font-weight: bold; text-decoration: none;">NGI_AT FAQ]</ins>]</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|Updated= 2011-05-23</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"><!-- * decommission</ins>: <ins style="font-weight: bold; text-decoration: none;">https</ins>:<ins style="font-weight: bold; text-decoration: none;">//savannah</ins>.<ins style="font-weight: bold; text-decoration: none;">cern</ins>.<ins style="font-weight: bold; text-decoration: none;">ch/support/?132730 </ins>--<ins style="font-weight: bold; text-decoration: none;">></ins></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|purpose</del>= <del style="font-weight: bold; text-decoration: none;">The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>[<ins style="font-weight: bold; text-decoration: none;">[Category</ins>:<ins style="font-weight: bold; text-decoration: none;">FAQ Former </ins>support <ins style="font-weight: bold; text-decoration: none;">units (GGUS)]</ins>]</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|components</del>=<del style="font-weight: bold; text-decoration: none;">We support users and site administrators for all components and services deployed in NGI_AT.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|solved by</del>=<del style="font-weight: bold; text-decoration: none;">Tickets are solved by the NGI_AT helpdesk.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|assigned by</del>=<del style="font-weight: bold; text-decoration: none;">Tickets can be assigned to NGI_AT directly or by TPM. </del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|responsible=The two Austrian sites in Vienna (Contact</del>: [<del style="font-weight: bold; text-decoration: none;">mailto</del>:<del style="font-weight: bold; text-decoration: none;">Dietrich.Liko@oeaw.ac.at Dietrich Liko</del>]<del style="font-weight: bold; text-decoration: none;">) and Innsbruck (Contact</del>: <del style="font-weight: bold; text-decoration: none;">[mailto</del>:<del style="font-weight: bold; text-decoration: none;">Wolfgang</del>.<del style="font-weight: bold; text-decoration: none;">Jais@uibk</del>.<del style="font-weight: bold; text-decoration: none;">ac.at Wolfgang Jais]) are responsible for [mailto:grid</del>-<del style="font-weight: bold; text-decoration: none;">at</del>-<del style="font-weight: bold; text-decoration: none;">support@oeaw.ac.at NGI AT Grid Support].</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|documentation=NGI_AT is mainly supporting operations within WLCG. Documentation is provided by the respective VOs. In other cases feel free to contact </del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>[<del style="font-weight: bold; text-decoration: none;">mailto</del>:<del style="font-weight: bold; text-decoration: none;">grid-at-</del>support<del style="font-weight: bold; text-decoration: none;">@oeaw.ac.at NGI AT Grid Support</del>]</div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|sortname=Ngi AT</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
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Ggrein
https://wiki.egi.eu/w/index.php?title=GGUS:NGI_AT_FAQ&diff=17823&oldid=prev
Wbuehler: https://gus.fzk.de/ws/ticket_info.php?ticket=68989
2011-05-23T06:56:25Z
<p>https://gus.fzk.de/ws/ticket_info.php?ticket=68989</p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 07:56, 23 May 2011</td>
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<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|Updated= <del style="font-weight: bold; text-decoration: none;">2010</del>-<del style="font-weight: bold; text-decoration: none;">06</del>-<del style="font-weight: bold; text-decoration: none;">10</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|Updated= <ins style="font-weight: bold; text-decoration: none;">2011</ins>-<ins style="font-weight: bold; text-decoration: none;">05</ins>-<ins style="font-weight: bold; text-decoration: none;">23</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|purpose= The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|purpose= The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|components=We support users and site administrators for all components and services deployed in NGI_AT.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|components=We support users and site administrators for all components and services deployed in NGI_AT.</div></td></tr>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[mailto:grid-at-support@oeaw.ac.at NGI AT Grid Support]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[mailto:grid-at-support@oeaw.ac.at NGI AT Grid Support]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sortname=Ngi AT</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sortname=Ngi AT</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>}} <del style="font-weight: bold; text-decoration: none;"><!-- put the following lines above the }}</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td></tr>
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Wbuehler
https://wiki.egi.eu/w/index.php?title=GGUS:NGI_AT_FAQ&diff=17410&oldid=prev
Dietrich at 13:47, 16 May 2011
2011-05-16T13:47:07Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:47, 16 May 2011</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l6">Line 6:</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|components=We support users and site administrators for all components and services deployed in NGI_AT.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|components=We support users and site administrators for all components and services deployed in NGI_AT.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|solved by=Tickets are solved by the NGI_AT helpdesk.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|solved by=Tickets are solved by the NGI_AT helpdesk.</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|assigned by=Tickets can be assigned to <del style="font-weight: bold; text-decoration: none;">NGI_NAT </del>directly or by TPM. </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|assigned by=Tickets can be assigned to <ins style="font-weight: bold; text-decoration: none;">NGI_AT </ins>directly or by TPM. </div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|responsible=The two Austrian sites in Vienna (Contact: [mailto:Dietrich.Liko@oeaw.ac.at Dietrich Liko]) and Innsbruck (Contact: [mailto:Wolfgang.Jais@uibk.ac.at Wolfgang Jais]) are responsible for <del style="font-weight: bold; text-decoration: none;">NGI_AT </del>support.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|responsible=The two Austrian sites in Vienna (Contact: [mailto:Dietrich.Liko@oeaw.ac.at Dietrich Liko]) and Innsbruck (Contact: [mailto:Wolfgang.Jais@uibk.ac.at Wolfgang Jais]) are responsible for <ins style="font-weight: bold; text-decoration: none;">[mailto:grid-at-</ins>support<ins style="font-weight: bold; text-decoration: none;">@oeaw.ac.at NGI AT Grid Support]</ins>.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|documentation=NGI_AT is mainly supporting operations within WLCG. Documentation is provided by the respective VOs. In other cases feel free to contact </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|documentation=NGI_AT is mainly supporting operations within WLCG. Documentation is provided by the respective VOs. In other cases feel free to contact </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[mailto:grid-at-support@oeaw.ac.at NGI AT Grid Support]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[mailto:grid-at-support@oeaw.ac.at NGI AT Grid Support]</div></td></tr>
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Dietrich
https://wiki.egi.eu/w/index.php?title=GGUS:NGI_AT_FAQ&diff=17409&oldid=prev
Dietrich at 13:46, 16 May 2011
2011-05-16T13:46:12Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:46, 16 May 2011</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Updated= 2010-06-10</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Updated= 2010-06-10</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|purpose= The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|purpose= The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|components=We support users and site administrators for all components and services deployed in NGI_AT</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|components=We support users and site administrators for all components and services deployed in NGI_AT<ins style="font-weight: bold; text-decoration: none;">.</ins></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|solved by=Tickets are solved by the NGI_AT helpdesk</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|solved by=Tickets are solved by the NGI_AT helpdesk<ins style="font-weight: bold; text-decoration: none;">.</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|assigned by=Tickets can be assigned to NGI_NAT directly or by TPM. </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|assigned by=Tickets can be assigned to NGI_NAT directly or by TPM. </div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|<del style="font-weight: bold; text-decoration: none;">documentation</del>= The <del style="font-weight: bold; text-decoration: none;">AustrianGrid Wiki </del>at <del style="font-weight: bold; text-decoration: none;">wiki</del>.<del style="font-weight: bold; text-decoration: none;">austriangrid</del>.at <del style="font-weight: bold; text-decoration: none;">contains instructions on how to start using </del>the <del style="font-weight: bold; text-decoration: none;">national grid and covers various frequently asked questions</del>. <del style="font-weight: bold; text-decoration: none;">Do not hesitate </del>to contact <del style="font-weight: bold; text-decoration: none;">the support team </del>at support@<del style="font-weight: bold; text-decoration: none;">austriangrid</del>.at <del style="font-weight: bold; text-decoration: none;">if a question needs</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|<ins style="font-weight: bold; text-decoration: none;">responsible</ins>=The <ins style="font-weight: bold; text-decoration: none;">two Austrian sites in Vienna (Contact: [mailto:Dietrich.Liko@oeaw.ac.</ins>at <ins style="font-weight: bold; text-decoration: none;">Dietrich Liko]) and Innsbruck (Contact: [mailto:Wolfgang</ins>.<ins style="font-weight: bold; text-decoration: none;">Jais@uibk.ac</ins>.at <ins style="font-weight: bold; text-decoration: none;">Wolfgang Jais]) are responsible for NGI_AT support.</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|documentation=NGI_AT is mainly supporting operations within WLCG. Documentation is provided by </ins>the <ins style="font-weight: bold; text-decoration: none;">respective VOs</ins>. <ins style="font-weight: bold; text-decoration: none;">In other cases feel free </ins>to contact </div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">[mailto:grid-</ins>at<ins style="font-weight: bold; text-decoration: none;">-</ins>support@<ins style="font-weight: bold; text-decoration: none;">oeaw.ac</ins>.at <ins style="font-weight: bold; text-decoration: none;">NGI AT Grid Support]</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sortname=Ngi AT</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sortname=Ngi AT</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}} <!-- put the following lines above the }}</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>}} <!-- put the following lines above the }}</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|components=</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|responsible=The two Austrian sites in Vienna (Contact: Dietrich.Liko@oeaw.ac.at) and Innsbruck (Contact: Wolfgang.Jais@uibk.ac.at) are responsible for NGI_AT support.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|assigned by= Who will assign tickets to UNIT?</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>--></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>--></div></td></tr>
</table>
Dietrich
https://wiki.egi.eu/w/index.php?title=GGUS:NGI_AT_FAQ&diff=17406&oldid=prev
Dietrich at 13:39, 16 May 2011
2011-05-16T13:39:47Z
<p></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:39, 16 May 2011</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Interface= H</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Interface= H</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Updated= 2010-06-10</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|Updated= 2010-06-10</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|purpose= <del style="font-weight: bold; text-decoration: none;"> </del>The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|purpose= The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|assigned by=<del style="font-weight: bold; text-decoration: none;">A ticket </del>can be <del style="font-weight: bold; text-decoration: none;">opened in GGUS and </del>assigned to <del style="font-weight: bold; text-decoration: none;">NGI_AT</del>.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|components=We support users and site administrators for all components and services deployed in NGI_AT</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">|solved by=Tickets are solved by the NGI_AT helpdesk</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|assigned by=<ins style="font-weight: bold; text-decoration: none;">Tickets </ins>can be assigned to <ins style="font-weight: bold; text-decoration: none;">NGI_NAT directly or by TPM</ins>. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|documentation= The AustrianGrid Wiki at wiki.austriangrid.at contains instructions on how to start using the national grid and covers various frequently asked questions. Do not hesitate to contact the support team at support@austriangrid.at if a question needs</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|documentation= The AustrianGrid Wiki at wiki.austriangrid.at contains instructions on how to start using the national grid and covers various frequently asked questions. Do not hesitate to contact the support team at support@austriangrid.at if a question needs</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sortname=Ngi AT</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|sortname=Ngi AT</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>}}</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>}} <!-- put the following lines above the }}</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><!-- put the following lines above the }}</div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|components=</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|components=</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|responsible= </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|responsible=<ins style="font-weight: bold; text-decoration: none;">The two Austrian sites in Vienna (Contact: Dietrich.Liko@oeaw.ac.at) and Innsbruck (Contact: Wolfgang.Jais@uibk.ac.at) are responsible for NGI_AT </ins>support<ins style="font-weight: bold; text-decoration: none;">.</ins></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|components= For which components do you provide </del>support<del style="font-weight: bold; text-decoration: none;">?</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|assigned by= Who will assign tickets to UNIT?</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>|assigned by= Who will assign tickets to UNIT?</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">|solved by= Are tickets typically solved in UNIT or reassigned elsewhere?</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>--></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>--></div></td></tr>
</table>
Dietrich
https://wiki.egi.eu/w/index.php?title=GGUS:NGI_AT_FAQ&diff=14380&oldid=prev
Wbuehler: https://gus.fzk.de/pages/ggus-docs/PDF/6400_FAQ_for_NGI_AT.pdf
2011-03-24T14:27:00Z
<p>https://gus.fzk.de/pages/ggus-docs/PDF/6400_FAQ_for_NGI_AT.pdf</p>
<p><b>New page</b></p><div>{{GGUS-FAQ<br />
|Unit= NGI_AT<br />
|Interface= H<br />
|Updated= 2010-06-10<br />
|purpose= The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.<br />
|assigned by=A ticket can be opened in GGUS and assigned to NGI_AT.<br />
|documentation= The AustrianGrid Wiki at wiki.austriangrid.at contains instructions on how to start using the national grid and covers various frequently asked questions. Do not hesitate to contact the support team at support@austriangrid.at if a question needs<br />
|sortname=Ngi AT<br />
}}<br />
<!-- put the following lines above the }}<br />
|components=<br />
|responsible= <br />
|components= For which components do you provide support?<br />
|assigned by= Who will assign tickets to UNIT?<br />
|solved by= Are tickets typically solved in UNIT or reassigned elsewhere?<br />
--></div>
Wbuehler