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| {{GGUS-FAQ
| | '''NGI_AT''' |
| |Unit= NGI_AT
| | == See == |
| |Interface= H
| | * now: [[GGUS:NGI_AT FAQ]] |
| |Updated= 2010-06-10
| | <!-- * decommission: https://savannah.cern.ch/support/?132730 --> |
| |purpose= The NGI_AT support team is responsible for solving issues related to the operation of grid sites in Austria. The support staff also can be contacted by users in case that help or information related to the Austrian grid infrastructure is sought.
| | [[Category:FAQ Former support units (GGUS)]] |
| |components=We support users and site administrators for all components and services deployed in NGI_AT.
| |
| |solved by=Tickets are solved by the NGI_AT helpdesk.
| |
| |assigned by=Tickets can be assigned to NGI_NAT directly or by TPM.
| |
| |responsible=The two Austrian sites in Vienna (Contact: [mailto:Dietrich.Liko@oeaw.ac.at Dietrich Liko]) and Innsbruck (Contact: [mailto:Wolfgang.Jais@uibk.ac.at Wolfgang Jais]) are responsible for NGI_AT support.
| |
| |documentation=NGI_AT is mainly supporting operations within WLCG. Documentation is provided by the respective VOs. In other cases feel free to contact
| |
| [mailto:grid-at-support@oeaw.ac.at NGI AT Grid Support] | |
| |sortname=Ngi AT
| |
| }} <!-- put the following lines above the }}
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| -->
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