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GGUS:Monitoring (ARGO) FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR ARGO/SAM EGI Support SUPPORT UNIT
- Responsible Unit
- ARGO/SAM EGI Support
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the ARGO/SAM EGI Support Support?
For which components does ARGO/SAM EGI Support provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to ARGO/SAM EGI Support Support?
Are tickets typically solved in ARGO/SAM EGI Support Support or reassigned elsewhere?
Who is responsible for ARGO/SAM EGI Support Support?
What documentation is available on ARGO/SAM EGI Support Support?
What is the usual "Type of Issue" for the tickets of ARGO/SAM EGI Support?
Other
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What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the ARGO/SAM EGI Support team.
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