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Difference between revisions of "GGUS:Marketplace FAQ"

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m (moved GGUS:EGI Marketplace FAQ to GGUS:Marketplace FAQ: Renaming of support unit)
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{{GGUS-FAQ
{{GGUS-FAQ
|Unit= EGI Marketplace
|Unit= Marketplace
|Interface= H
|Interface= H
|purpose= To ensure that the Web applications – EGI Marketplace and EOSC Marketplace – are operational
|purpose= To ensure that the Web applications – EGI Marketplace and EOSC Marketplace – are operational
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https://github.com/cyfronet-fid/marketplace
https://github.com/cyfronet-fid/marketplace


|sortname=egi marketplace
|sortname=marketplace
}}
}}

Revision as of 12:33, 29 November 2019

GGUS-logo.jpg


GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR Marketplace SUPPORT UNIT

Responsible Unit
Marketplace
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the Marketplace Support?

To ensure that the Web applications – EGI Marketplace and EOSC Marketplace – are operational

For which components does Marketplace provide support?

https://marketplace.egi.eu/ https://marketplace.eosc-portal.eu

Which quality of service (QoS) will you provide?

According to: https://wiki.egi.eu/wiki/FAQ_GGUS-QoS-Levels

Who will assign tickets to Marketplace Support?

TPM or marketplace operations support

Are tickets typically solved in Marketplace Support or reassigned elsewhere?

Solved if the scope applies.

Who is responsible for Marketplace Support?

Cyfronet Marketplace team

What documentation is available on Marketplace Support?

Technical: https://github.com/cyfronet-fid/marketplace

What is the usual "Type of Issue" for the tickets of Marketplace?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Marketplace team.

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