Difference between revisions of "GGUS:Marketplace FAQ"
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Revision as of 14:54, 26 April 2018
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EGI Marketplace SUPPORT UNIT
- Responsible Unit
- EGI Marketplace
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the EGI Marketplace Support?
For which components does EGI Marketplace provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to EGI Marketplace Support?
Are tickets typically solved in EGI Marketplace Support or reassigned elsewhere?
Who is responsible for EGI Marketplace Support?
What documentation is available on EGI Marketplace Support?
What is the usual "Type of Issue" for the tickets of EGI Marketplace?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EGI Marketplace team.
Search
- Please use this link to search inside the GGUS FAQ