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Difference between revisions of "GGUS:Marketplace FAQ"
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{{GGUS-FAQ | {{GGUS-FAQ | ||
|Unit= | |Unit= Marketplace | ||
|Interface= H | |Interface= H | ||
|purpose= To ensure that the Web applications – EGI Marketplace and EOSC Marketplace – are operational | |purpose= To ensure that the Web applications – EGI Marketplace and EOSC Marketplace – are operational | ||
|responsible= Cyfronet Marketplace team | |responsible= Cyfronet Marketplace team | ||
|service quality= | |service quality= According to: https://wiki.egi.eu/wiki/FAQ_GGUS-QoS-Levels | ||
|solved by= Solved if the scope applies. | |solved by= Solved if the scope applies. | ||
|components= https://marketplace.egi.eu/ | |components= https://marketplace.egi.eu/ | ||
| Line 13: | Line 13: | ||
https://github.com/cyfronet-fid/marketplace | https://github.com/cyfronet-fid/marketplace | ||
|sortname= | |sortname=Marketplace | ||
}} | }} | ||
Latest revision as of 14:16, 29 November 2019
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Marketplace SUPPORT UNIT
- Responsible Unit
- Marketplace
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Marketplace Support?
To ensure that the Web applications – EGI Marketplace and EOSC Marketplace – are operational
For which components does Marketplace provide support?
https://marketplace.egi.eu/ https://marketplace.eosc-portal.eu
Which quality of service (QoS) will you provide?
According to: https://wiki.egi.eu/wiki/FAQ_GGUS-QoS-Levels
Who will assign tickets to Marketplace Support?
TPM or marketplace operations support
Are tickets typically solved in Marketplace Support or reassigned elsewhere?
Solved if the scope applies.
Who is responsible for Marketplace Support?
Cyfronet Marketplace team
What documentation is available on Marketplace Support?
Technical: https://github.com/cyfronet-fid/marketplace
What is the usual "Type of Issue" for the tickets of Marketplace?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Marketplace team.
Search
- Please use this link to search inside the GGUS FAQ