The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "GGUS:MPI FAQ"
| Line 2: | Line 2: | ||
|Unit= MPI | |Unit= MPI | ||
|Interface= H | |Interface= H | ||
|purpose= This support unit is taking care of MPI | |purpose= This support unit is taking care of tools for running MPI jobs on grid sites (mpi-start). It provides third level support for users and site admins trying to use or configure support for MPI jobs. | ||
|assigned by=A TPM can assign tickets to DMSU | |assigned by=A TPM can assign tickets to DMSU. | ||
|documentation=MPI related documentation is maintained at the [http://grid.ifca.es/wiki/Middleware/MpiStart MPI-Start wiki] that includes specific information on [http://grid.ifca.es/wiki/Middleware/MpiStart/SiteConfiguration Site Configuration], [http://grid.ifca.es/wiki/Middleware/MpiStart/UserDocumentation User Documentation] and [http://grid.ifca.es/wiki/Middleware/MpiStart/TroubleshootingGuide Troubleshooting]. | |documentation=MPI related documentation is maintained at the [http://grid.ifca.es/wiki/Middleware/MpiStart MPI-Start wiki] that includes specific information on [http://grid.ifca.es/wiki/Middleware/MpiStart/SiteConfiguration Site Configuration], [http://grid.ifca.es/wiki/Middleware/MpiStart/UserDocumentation User Documentation] and [http://grid.ifca.es/wiki/Middleware/MpiStart/TroubleshootingGuide Troubleshooting]. | ||
EGI Operations community maintains a manual that may be useful at [[MAN03|MPI-Start Installation and Configuration]]. | EGI Operations community maintains a manual that may be useful at [[MAN03|MPI-Start Installation and Configuration]]. | ||
| Line 9: | Line 9: | ||
|components=The MPI SU will deal with problems concerning these mpi-start and glite-mpi. | |components=The MPI SU will deal with problems concerning these mpi-start and glite-mpi. | ||
|service quality= [[FAQ_GGUS-QoS-Levels]] | |service quality= [[FAQ_GGUS-QoS-Levels]] | ||
|responsible= | |responsible=mpi-start developers. | ||
|solved by=The MPI supporters either resolve the matter and solve the ticket or they assign the ticket to another support unit. | |solved by=The MPI supporters either resolve the matter and solve the ticket or they assign the ticket to another support unit. | ||
}} | }} | ||
Revision as of 15:29, 22 February 2016
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR MPI SUPPORT UNIT
- Responsible Unit
- MPI
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the MPI Support?
This support unit is taking care of tools for running MPI jobs on grid sites (mpi-start). It provides third level support for users and site admins trying to use or configure support for MPI jobs.
For which components does MPI provide support?
The MPI SU will deal with problems concerning these mpi-start and glite-mpi.
Which quality of service (QoS) will you provide?
Who will assign tickets to MPI Support?
A TPM can assign tickets to DMSU.
Are tickets typically solved in MPI Support or reassigned elsewhere?
The MPI supporters either resolve the matter and solve the ticket or they assign the ticket to another support unit.
Who is responsible for MPI Support?
mpi-start developers.
What documentation is available on MPI Support?
MPI related documentation is maintained at the MPI-Start wiki that includes specific information on Site Configuration, User Documentation and Troubleshooting. EGI Operations community maintains a manual that may be useful at MPI-Start Installation and Configuration.
What is the usual "Type of Issue" for the tickets of MPI?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the MPI team.
Search
- Please use this link to search inside the GGUS FAQ