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GGUS:LHC Experiment Dashboard FAQ
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR LHC Experiment Dashboard SUPPORT UNIT
- Responsible Unit
- LHC Experiment Dashboard
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the LHC Experiment Dashboard Support?
The purpose is to fix eventual problems with the dashboard applications and to submit requests for new features
For which components does LHC Experiment Dashboard provide support?
Dashboard Job Monitoring, Site Status Board, Dashboard Transfer Monitoring, WLCG GoogleEarth Dashboard
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to LHC Experiment Dashboard Support?
TPM or others, no special permissions.
Are tickets typically solved in LHC Experiment Dashboard Support or reassigned elsewhere?
Dashboard team
Who is responsible for LHC Experiment Dashboard Support?
Dashboard team
What documentation is available on LHC Experiment Dashboard Support?
User documentation is available at http://dashboard.cern.ch/tutorials/
What is the usual "Type of Issue" for the tickets of LHC Experiment Dashboard?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the LHC Experiment Dashboard team.
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