Difference between revisions of "GGUS:LFC Development FAQ"
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|Unit= LFC Development | |Unit= LFC Development | ||
|Interface= H | |Interface= H | ||
|purpose= Supporting the LFC software. The SU operates as a 3rd level support unit for EMI. | |purpose= Supporting the LFC software. The SU operates as a 3rd level support unit for EMI. | ||
|components=LFC (LCG File Catalogue) software | |components=LFC (LCG File Catalogue) software | ||
|service quality= [[FAQ_GGUS-QoS-Levels]] | |||
|responsible=The gLite Data Management Product Team | |responsible=The gLite Data Management Product Team | ||
|documentation= | |documentation= | ||
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* https://twiki.cern.ch/twiki/bin/view/LCG/DataManagementTop (old) | * https://twiki.cern.ch/twiki/bin/view/LCG/DataManagementTop (old) | ||
|sortname=Lfc development | |sortname=Lfc development | ||
|assigned by=Tickets are usually assigned by the | |assigned by=Tickets are usually assigned by the DMSU | ||
|solved by=Tickets are usually solved by the Unit | |solved by=Tickets are usually solved by the Unit | ||
|type of issue=Catalogue | |||
}} | }} |
Latest revision as of 18:26, 20 November 2015
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR LFC Development SUPPORT UNIT
- Responsible Unit
- LFC Development
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the LFC Development Support?
Supporting the LFC software. The SU operates as a 3rd level support unit for EMI.
For which components does LFC Development provide support?
LFC (LCG File Catalogue) software
Which quality of service (QoS) will you provide?
Who will assign tickets to LFC Development Support?
Tickets are usually assigned by the DMSU
Are tickets typically solved in LFC Development Support or reassigned elsewhere?
Tickets are usually solved by the Unit
Who is responsible for LFC Development Support?
The gLite Data Management Product Team
What documentation is available on LFC Development Support?
What is the usual "Type of Issue" for the tickets of LFC Development?
Catalogue
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the LFC Development team.
Search
- Please use this link to search inside the GGUS FAQ