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Difference between revisions of "GGUS:IDGF FAQ"
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* SZTAKI Desktop Grid (http://szdg.lpds.sztaki.hu/) | * SZTAKI Desktop Grid (http://szdg.lpds.sztaki.hu/) | ||
* EDGeS@Home infrastructure (http://home.edges-grid.eu) | * EDGeS@Home infrastructure (http://home.edges-grid.eu) | ||
|service quality= | |service quality= [[FAQ_GGUS-QoS-Levels]] | ||
|assigned by= TPM | |assigned by= TPM | ||
|solved by= IDGF Support Unit | |solved by= IDGF Support Unit | ||
Revision as of 09:45, 15 January 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR IDGF SUPPORT UNIT
- Responsible Unit
- IDGF
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the IDGF Support?
Provide help the EGI community members (VO managers/operators, heavy users, etc.) who intend to utilize the large-scale and low-cost Desktop Grid resources (offered by volunteers), such as EDGeS@home or SZTAKI Desktop Grid infrastructure.
Background information:
A large set of EGI applications are suitable for Desktop Grid resources as well, e.g. parameter studies, master-worker type, Monte Carlo type simulations, bag-of-tasks, model refinement, etc. EGI AppDB contains more than 20 Desktop Grid enabled applications using BOINC and similar middleware technologies as the result of three successfully completed Desktop Grid related FP7 projects (EDGeS, EDGI, DEGISCO). Moreover, the Generic BOINC Application Client (GBAC), clouds and further virtualization technologies related to Desktop Grids enable the execution of a class of EGI applications efficiently and natively, i.e. without modification.
Concerning the infrastructure side; MTA SZTAKI from NGI_HU with the strong support from the International Desktop Grid Federation (http://www.desktopgridfederation.org, http://www.idgf-sp.eu) provides bridges between EGI VOs and Desktop Grid resources in order to seamlessly integrate them. MTA SZTAKI operates two large-scale and integrated volunteer Desktop Grids, and offers them for the EGI users (through production level bridges) with more than 6000 average number of cores available from Desktop Grids (https://metrics.egi.eu/activity_metrics/task-sa1/QR12):
- SZTAKI Desktop Grid (http://szdg.lpds.sztaki.hu/szdg) dedicated particularly for NGI_HU users: all-together 100.000 registered computers and 600 million credits (in BOINC terminology) or normalized CPU hours (in kSI2K used in EGI) have been delivered since 2005, and
- EDGeS@home (http://home.edges-grid.eu) allocated for EGI users: recently reached the 300 million credits or normalized CPU hours that have been delivered since 2009.
For which components does IDGF provide support?
The IDGF Support Unit provides assistance for Desktop Grid related technologies:
- Generic Grid-Grid Bridge (3G Bridge, http://sourceforge.net/projects/edges-3g-bridge)
- gLite modified CREAM CE (http://doc.desktopgrid.hu/doku.php?id=component:glitemce)
- Generic BOINC Application Client (GBAC, http://gbac.sourceforge.net/)
- DC-API (http://doc.desktopgrid.hu/doku.php?id=component:dcapi)
- GenWrapper (http://sourceforge.net/projects/genwrapper)
- SZTAKI Desktop Grid (SZDG) package (http://doc.desktopgrid.hu/doku.php?id=component:szdg)
and infrastructures:
- SZTAKI Desktop Grid (http://szdg.lpds.sztaki.hu/)
- EDGeS@Home infrastructure (http://home.edges-grid.eu)
Which quality of service (QoS) will you provide?
Who will assign tickets to IDGF Support?
TPM
Are tickets typically solved in IDGF Support or reassigned elsewhere?
IDGF Support Unit
Who is responsible for IDGF Support?
MTA SZTAKI from the Hungarian NGI with strong co-operation with the FP7 IDGF-SP project (http://www.idgf-sp.eu) and the IDGF community (http://www.desktopgridfederation.org).
What documentation is available on IDGF Support?
Desktop Grid knowledge base at http://doc.desktopgrid.hu or at http://desktopgridfederation.org/technical-wiki.
What is the usual "Type of Issue" for the tickets of IDGF?
Other
Comments
-
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket (http://ticket.ggus.org) indicating that it should be directed to the IDGF Support Unit.
Search
- Please use this link to search inside the GGUS FAQ