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Difference between revisions of "GGUS:IDGF FAQ"

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|Interface= H
|Interface= H
|Helpdesk=Operations
|Helpdesk=Operations
|purpose= Provide help the EGI community members who intend to utilize the Desktop Grid resources, such as EDGeS@home (http://home.edges-grid.eu) or SZTAKI Desktop Grid (http://szdg.lpds.sztaki.hu/) infrastructure.  
|purpose= Provide help the EGI community members (VO managers/operators, heavy users, etc.) who intend to utilize the large-scale and low-cost Desktop Grid resources (offered by volunteers), such as EDGeS@home or SZTAKI Desktop Grid infrastructure.
 
Background information:
 
A large set of EGI '''applications''' are suitable for Desktop Grid resources as well, e.g. parameter studies, master-worker type, Monte Carlo type simulations, bag-of-tasks, model refinement, etc. EGI AppDB contains more than 20 Desktop Grid enabled applications using BOINC and similar middleware technologies as the result of three successfully completed Desktop Grid related FP7 projects (EDGeS, EDGI, DEGISCO).
Moreover, the Generic BOINC Application Client (GBAC), clouds and further virtualization technologies related to Desktop Grids enable the execution of a class of EGI applications efficiently and natively, i.e. without modification.
Concerning the '''infrastructure''' side; MTA SZTAKI from NGI_HU with the strong support from International Desktop Grid Federation (http://www.desktopgridfederation.org, http://www.idgf-sp.eu) provides bridges between EGI VOs and Desktop Grid resources in order to seamlessly integrate them.  
MTA SZTAKI operates two large-scale and integrated volunteer Desktop Grids, and offers them for EGI users (through production level bridges) with more than 6000 average amount of cores available from Desktop Grid resources (https://metrics.egi.eu/activity_metrics/task-sa1/QR12):
* SZTAKI Desktop Grid (http://szdg.lpds.sztaki.hu/szdg) dedicated particularly for NGI_HU users: all-together 100.000 registered computers and 600 million credits (in BOINC terminology) or normalized CPU hours (in kSI2K used in EGI) have been delivered since 2005, and
* EDGeS@home (http://home.edges-grid.eu) allocated for EGI users: recently reached the 300 million credits or normalized CPU hours that have been delivered since 2009.
 
 
|components= The IDGF Support Unit provides assistance for Desktop Grid related technologies:
|components= The IDGF Support Unit provides assistance for Desktop Grid related technologies:
* Generic Grid-Grid Bridge (3G Bridge, http://sourceforge.net/projects/edges-3g-bridge)
* Generic Grid-Grid Bridge (3G Bridge, http://sourceforge.net/projects/edges-3g-bridge)

Revision as of 13:13, 2 September 2013

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR IDGF SUPPORT UNIT

Responsible Unit
IDGF
Helpdesk
GGUS (Operations Helpdesk by TPM)

What is the purpose of the IDGF Support?

Provide help the EGI community members (VO managers/operators, heavy users, etc.) who intend to utilize the large-scale and low-cost Desktop Grid resources (offered by volunteers), such as EDGeS@home or SZTAKI Desktop Grid infrastructure.

Background information:

A large set of EGI applications are suitable for Desktop Grid resources as well, e.g. parameter studies, master-worker type, Monte Carlo type simulations, bag-of-tasks, model refinement, etc. EGI AppDB contains more than 20 Desktop Grid enabled applications using BOINC and similar middleware technologies as the result of three successfully completed Desktop Grid related FP7 projects (EDGeS, EDGI, DEGISCO). Moreover, the Generic BOINC Application Client (GBAC), clouds and further virtualization technologies related to Desktop Grids enable the execution of a class of EGI applications efficiently and natively, i.e. without modification.

Concerning the infrastructure side; MTA SZTAKI from NGI_HU with the strong support from International Desktop Grid Federation (http://www.desktopgridfederation.org, http://www.idgf-sp.eu) provides bridges between EGI VOs and Desktop Grid resources in order to seamlessly integrate them. MTA SZTAKI operates two large-scale and integrated volunteer Desktop Grids, and offers them for EGI users (through production level bridges) with more than 6000 average amount of cores available from Desktop Grid resources (https://metrics.egi.eu/activity_metrics/task-sa1/QR12):

  • SZTAKI Desktop Grid (http://szdg.lpds.sztaki.hu/szdg) dedicated particularly for NGI_HU users: all-together 100.000 registered computers and 600 million credits (in BOINC terminology) or normalized CPU hours (in kSI2K used in EGI) have been delivered since 2005, and
  • EDGeS@home (http://home.edges-grid.eu) allocated for EGI users: recently reached the 300 million credits or normalized CPU hours that have been delivered since 2009.

For which components does IDGF provide support?

The IDGF Support Unit provides assistance for Desktop Grid related technologies:

and infrastructures:

Which quality of service (QoS) will you provide?

Medium

Who will assign tickets to IDGF Support?

TPM

Are tickets typically solved in IDGF Support or reassigned elsewhere?

IDGF Support Unit

Who is responsible for IDGF Support?

MTA SZTAKI from the Hungarian NGI with strong co-operation with the FP7 IDGF-SP project (http://www.idgf-sp.eu) and the IDGF community (http://www.desktopgridfederation.org).

What documentation is available on IDGF Support?

Desktop Grid knowledge base at http://doc.desktopgrid.hu or at http://desktopgridfederation.org/technical-wiki.

What is the usual "Type of Issue" for the tickets of IDGF?

Other

Comments

-

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket (http://ticket.ggus.org) indicating that it should be directed to the IDGF Support Unit.

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