Difference between revisions of "GGUS:HTCondor-CE FAQ"

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|purpose= This support unit handles tickets in the GGUS system that relate to the HTCondor-CE compute element software.
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|service quality= Medium
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|responsible= Tickets are handled by the HTCondor-CE developers at the Center for High-Throughpu Computer.
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|documentation=  HTCondor manual: http://research.cs.wisc.edu/htcondor/manual/ <br>
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HTCondor wiki: https://htcondor-wiki.cs.wisc.edu/index.cgi/wiki <br>
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HTCondor-CE overview: https://opensciencegrid.org/docs/compute-element/htcondor-ce-overview/ <br>
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HTCondor-CE installation: https://opensciencegrid.org/docs/compute-element/install-htcondor-ce/ <br>
 
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|assigned by= Tickets are assigned by DMSU.
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|solved by= Tickets are usually solved in unit, unless the reported problems are not related to HTCondor-CE.
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|components= HTCondor-CE
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|type of issue= Computing Services
 
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Latest revision as of 09:01, 4 April 2019

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ FOR HTCondor-CE SUPPORT UNIT

Responsible Unit
HTCondor-CE
Helpdesk 
GGUS (Operations Helpdesk by TPM)

What is the purpose of the HTCondor-CE Support?

This support unit handles tickets in the GGUS system that relate to the HTCondor-CE compute element software.

For which components does HTCondor-CE provide support?

HTCondor-CE

Which quality of service (QoS) will you provide?

Medium

Who will assign tickets to HTCondor-CE Support?

Tickets are assigned by DMSU.

Are tickets typically solved in HTCondor-CE Support or reassigned elsewhere?

Tickets are usually solved in unit, unless the reported problems are not related to HTCondor-CE.

Who is responsible for HTCondor-CE Support?

Tickets are handled by the HTCondor-CE developers at the Center for High-Throughpu Computer.

What documentation is available on HTCondor-CE Support?

HTCondor manual: http://research.cs.wisc.edu/htcondor/manual/
HTCondor wiki: https://htcondor-wiki.cs.wisc.edu/index.cgi/wiki
HTCondor-CE overview: https://opensciencegrid.org/docs/compute-element/htcondor-ce-overview/
HTCondor-CE installation: https://opensciencegrid.org/docs/compute-element/install-htcondor-ce/

What is the usual "Type of Issue" for the tickets of HTCondor-CE?

Computing Services

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the HTCondor-CE team.

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