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Difference between revisions of "GGUS:GridMap FAQ"
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(https://gus.fzk.de/pages/ggus-docs/PDF/28200_FAQ_for_gridmap.pdf) |
(https://gus.fzk.de/ws/ticket_info.php?ticket=68978) |
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|Unit= GridMap | |Unit= GridMap | ||
|Interface= H | |Interface= H | ||
|Updated= 2011- | |Updated= 2011-03-28 | ||
|purpose= To answer tickets related to the GridMap portal | |purpose= To answer tickets related to the GridMap portal | ||
|components=the GridMap portal: http://gridmap.cern.ch/gm | |components=the GridMap portal: http://gridmap.cern.ch/gm | ||
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|documentation= https://tomtools.cern.ch/confluence/display/SAM/GridMap | |documentation= https://tomtools.cern.ch/confluence/display/SAM/GridMap | ||
}} | }} | ||
Revision as of 09:05, 28 March 2011
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR GridMap SUPPORT UNIT
- Responsible Unit
- GridMap
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the GridMap Support?
To answer tickets related to the GridMap portal
For which components does GridMap provide support?
the GridMap portal: http://gridmap.cern.ch/gm
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to GridMap Support?
unknown
Are tickets typically solved in GridMap Support or reassigned elsewhere?
unknown
Who is responsible for GridMap Support?
it-dep-gt-tom-services @ CERN
What documentation is available on GridMap Support?
https://tomtools.cern.ch/confluence/display/SAM/GridMap
What is the usual "Type of Issue" for the tickets of GridMap?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the GridMap team.
Search
- Please use this link to search inside the GGUS FAQ