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GGUS:GLite UI Interface FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ for the Interface between GGUS and gLite UI Ticketing System

Reference link

https://cern.service-now.com/

Technical details

Name of the Tool
Service Now (SNOW)
Programming language
n.a.
Redundancy
No
Help, Documentation, Example code
n.a.

Data transfer from GGUS to gLite UI ticketing system

Tickets concerning gLite UI are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.

Field mapping create from GGUS to gLite UI

unknown

Field mapping modify from GGUS to gLite UI

unknown

Data transfer from gLite UI ticketing system to GGUS

Tickets concerning gLite UI are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.

Field mapping create from gLite UI to GGUS

unknown

Field mapping modify from gLite UI to GGUS

unknown

Attachments

unknown

Comments

See GGUS:ROC CERN Interface FAQ for details.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket

indicating that it should be directed at the GGUS team.

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