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| {{GGUS-FAQ
| | '''gLite UI''' |
| |Unit= gLite UI
| | == See == |
| |Interface= H
| | * now: [[GGUS:gLite UI FAQ]] |
| |Updated= 2010-08-16
| | <!-- * decommission: https://rt.egi.eu/rt/Ticket/Display.html?id=5482 --> |
| |purpose= The glite-UI support aims at dealing with incidents related to the installation and configuration of the glite-UI and the TAR UI. For any other specific issue related to the gLite clients, tickets will be reassigned to the specific Product Team SU responsible for the affected part of the middleware.
| | [[Category:FAQ Former support units (GGUS)]] |
| |components=glite-UI and TAR UI
| |
| |responsible= CERN IT-GT-SL is responsible for the gLite UI Support during the transition period until the first EMI release is available. The involved people are:
| |
| * Maria Alandes
| |
| * Pablo Guerrero
| |
| * Andrew Elwell
| |
| |assigned by=A ticket should be assigned to glite-UI support when there is a problem in the installation or configuration of the glite-UI or TAR UI. First and second level support should first debug the problem with the submitter of the ticket to detect any possible misconfiguration or misuse of the production repositories. Incidents reporting problems about the middleware installed by a glite-UI should be directly assigned to the relevant Support Unit.
| |
| |documentation=
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| * https://twiki.cern.ch/twiki/bin/view/LCG/Site-info_configuration_variables#UI
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| * https://twiki.cern.ch/twiki/bin/view/LCG/Site-info_configuration_variables#TAR_UI | |
| * https://twiki.cern.ch/twiki/bin/view/LCG/GenericInstallGuide320
| |
| * https://twiki.cern.ch/twiki/bin/view/LCG/GenericInstallGuide310
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| |sortname=Glite ui
| |
| }}
| |
| <!-- put the following lines above the }}
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| |assigned by= Who will assign tickets to UNIT?
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| |solved by= Are tickets typically solved in UNIT or reassigned elsewhere?
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| --> | |
The wiki is deprecated and due to be decommissioned by the end of September 2022.