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GGUS:GLite Release Pages and Repository FAQ
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR gLite Release Pages and Repository SUPPORT UNIT
- Responsible Unit
- gLite Release Pages and Repository
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the gLite Release Pages and Repository Support?
To give support to issues related to gLite Release Pages (outdated information, incorrect information, etc) or gLite Repository (missing packages, installation problems, etc).
For which components does gLite Release Pages and Repository provide support?
gLite Release Pages and Repository
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to gLite Release Pages and Repository Support?
They are assigned by the TPM.
Are tickets typically solved in gLite Release Pages and Repository Support or reassigned elsewhere?
Solved by responsible unit: Fix the problem by either recreating the gLite repository or fixing the gLite web pages.
Who is responsible for gLite Release Pages and Repository Support?
CERN
What documentation is available on gLite Release Pages and Repository Support?
We don't have any specific documentation for support procedures.
What is the usual "Type of Issue" for the tickets of gLite Release Pages and Repository?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the gLite Release Pages and Repository team.
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