GGUS:GLite Java Security FAQ

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FAQ FOR gLite Java Security SUPPORT UNIT

Responsible Unit
gLite Java Security
GGUS (Operations Helpdesk by TPM)

What is the purpose of the gLite Java Security Support?

To provide support for bugs and user requests for trustmanager and it's plugins.

For which components does gLite Java Security provide support?

Trustmanager and it's plugins, trustmanager-axis, trustmanager-tomcat.

Which quality of service (QoS) will you provide?


Who will assign tickets to gLite Java Security Support?

It gets forwarded from the EGI Deployed Middleware Support Unit (DMSU) or the EMI Support Unit to the gLite Java Security support.

Are tickets typically solved in gLite Java Security Support or reassigned elsewhere?

Tickets are typically solved by the unit.

Who is responsible for gLite Java Security Support?

Joni Hahkala

What documentation is available on gLite Java Security Support?

What is the usual "Type of Issue" for the tickets of gLite Java Security?



No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the gLite Java Security team.